Is excellence in customer service your forte?
Southland District Council is a customer-centric organisation working together for a better Southland. As a local authority we administer the largest land area in New Zealand. We are committed to providing our communities with the very best in services no matter what their location. To this end we have 8 Area Offices throughout our district ensuring that the vital link between our communities and Council is maintained.
We have an exciting opportunity for two people who have a passion for delivering excellent customer service and a manner that radiates a friendly helpful attitude to join our team of professional customer support partners and librarians based in our Winton Office.
Our Customer Support Partners aim to provide first point of call resolution for our organisation so that means they need to know our business inside and out. Our ideal candidate will have experience in a customer service/front counter based role, be a quick learner, able to think on their feet, experienced in the management of money, system savvy with proven competency in the Microsoft Office suite of programmes and above all else be able to align themselves with our organisational values of Taking Ownership, Being Proud to Belong, Creating Opportunities and Working Together.
In return we recognise that staff are our most valuable asset. We believe in supporting them in their training and development, having competitive remuneration packages which are benchmarked against market rates, providing the best of equipment and technology and an environment which enables personal growth.
If this sounds like the role for you and you are looking for a permanent part time role (25 hours per week) and are available for at least one of the rostered hours listed below then don’t delay visit www.southlanddc.govt.nz/vacancies to download a position description and apply online.
Applications close on the 28 March 2017 at 5pm
1. Monday, Tuesday - 8:15 to 5:15pm, Wednesday - 8:15pm to 12:15 pm and Saturday 10am to 3pm
2. Wednesday - 1:15pm to 5:15pm, Thursday and Friday - 8:15 am to 5:15 pm and Saturday 10am to 3pm.